Enterprise Grade AI

Choose the best plan
for your website traffic

Bring a powerful AI agent to your website immediately
with fair credit-based pricing for U.S. and international customers.

USD billing and invoices are available for U.S. and international customers.

Many companies have already added Sidetalk AI to their websites.

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Starter

A starter plan for small businesses and solo operators

22 USD /month
Start a 14-day free trial
800 credits/month
  • Charged per chatbot
  • AI chatbot usage included
  • AI agent usage included
  • Website AI chatbot support
  • Business messaging channel support
  • Unlimited inquiry customers
  • 800 question credits Credits are deducted when questions are asked. Once all credits are used, the chatbot will stop answering.
  • Up to 200 A4 pages of knowledge data
  • Unlimited concurrent visitors
  • No usage-period contract
Most Popular

Growth

A scalable AI plan for mid-sized businesses

75 USD /month
Start a 14-day free trial
4,000 credits/month
  • Charged per chatbot
  • AI chatbot usage included
  • AI agent usage included
  • Website AI chatbot support
  • Business messaging channel support
  • Unlimited inquiry customers
  • 4,000 question credits Credits are deducted when questions are asked. Once all credits are used, the chatbot will stop answering.
  • Up to 200 A4 pages of knowledge data
  • Unlimited concurrent visitors
  • No usage-period contract

Scale

For businesses with high traffic and data needs

299 USD /month
Start a 14-day free trial
20,000 credits/month
  • Charged per chatbot
  • AI chatbot usage included
  • AI agent usage included
  • Website AI chatbot support
  • Business messaging channel support
  • Unlimited inquiry customers
  • 20,000 question credits Credits are deducted when questions are asked. Once all credits are used, the chatbot will stop answering.
  • Up to 200 A4 pages of knowledge data
  • Unlimited concurrent visitors
  • No usage-period contract

Taxes may apply depending on your billing location.

Public Institution Plan

Government

Fixed monthly pricing for government agencies,
local governments, and public institutions (separate contract required)

USD 75 / per month
  • Unlimited questions
  • USD 75 per concurrent user (additional users available)
  • Charged per chatbot
  • AI chatbot / agent usage included
  • Website and business messaging channel integration support
  • Up to 200 A4 pages of knowledge data
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Enterprise

Custom

Custom enterprise setup for internal DB integration,
on-premise deployment, and more

Contact us
  • Higher usage available
  • Charged per chatbot
  • AI chatbot / agent usage included
  • Dedicated manager and custom setup
  • External API and internal system integration
  • AI prompt optimization
  • Custom UI/UX and priority technical support
Contact Us

Taxes may apply depending on your billing location.

No coding required
Build a professional-grade chatbot with clicks

The latest AI models are available on every plan.

Q&A Page

AI can instantly learn from existing webpages and turn them into automated response pages.

Brand-customized UI

Adjust the chat widget design and colors to match your website.

Board Autopilot

When a post appears on a Q&A board, the AI agent immediately writes a reply.

Admin Workspace

A dashboard for monitoring AI answer history and managing data efficiently.

Enterprise-grade Security and Global-scale Reliability

Protect your data on robust infrastructure built to global standards.

Globally Certified Security Infrastructure

The service runs in a cloud environment designed to meet rigorous global security standards such as ISMS-P, ISO 27001, SOC 2, GDPR, and HIPAA.

Data Isolation and Encryption

Each customer's data is stored separately, and all transmitted information is encrypted for secure protection.

Global-scale Infrastructure

Sidetalk uses infrastructure designed for a 99.99% availability target, helping maintain stable service during traffic spikes or external attacks such as DDoS.

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Implementation Process

  1. Free Sign-up

    Start easily with email

  2. Choose a Plan

    Register a card or proceed with a contract

  3. AI Setup

    Upload data and create an agent

  4. Go Live

    Add it to your website with one line of code

Adoption Inquiry and Consultation

Contact us anytime with questions.
On-site meeting requests are welcome.

Global support for U.S. and international customers
Email: help@thefunnel.kr
Download Service Brochure

Frequently Asked Questions

Yes. Sidetalk can be installed and operated on almost any website.
If you have development knowledge or a technical manager, you can automate even more work through API integrations.
Use AI agents to reduce labor costs and support time while providing tailored information to customers.
You can upload existing chat records, email content, and manuals as TXT, PDF, or CSV files.
AI agents can also be customized to use information from external servers or databases.
Yes. Sidetalk also provides live agent chat.
Additional fees may apply depending on setup method and scope of use.
To answer customer inquiries well, AI needs enough data.
At first, your data may be limited, so monitor AI conversations in the Sidetalk dashboard, add missing information, and refine answers over time.
Your ongoing attention makes the AI smarter.
Sidetalk uses technology that answers based only on the real data your company uploads, helping minimize unsupported hallucinated answers.
If an answer is insufficient because data is missing, you can improve accuracy quickly by monitoring chat history in the admin page and adding the missing information.
Discounts are available for 6-month or 12-month long-term contracts.
If none of the listed plans fit your situation, please contact our support team.
We will help you find the right option.
No. AI usage costs are included in Sidetalk plans.
Usage fees for models such as OpenAI GPT, Anthropic Claude, Google Gemini, and Meta Llama are included.
No separate AI fee is charged beyond your Sidetalk plan.
By default, 1 credit is deducted each time a visitor asks the chatbot a question.
Credits are used per answer regardless of question length or content, but the number of credits deducted may vary depending on the AI model selected.
Yes. You can purchase additional credits as needed.
Available credit top-ups are listed below.

100 credits: USD 3
500 credits: USD 15
1,000 credits: USD 30
5,000 credits: USD 150
Yes. Even if you train it only on Korean documents, AI can automatically detect the questioner's language and respond fluently in English, Japanese, Chinese, and other languages.
You can use it for global business right away.
Yes. You can cancel anytime. Sidetalk has no fixed contract period, except for long-term discount contracts.
Start without pressure and use it for as long as you need.
Of course. We provide a user guide, and if setup is difficult, you can contact our support team anytime.
We can help with initial setup and confirm that the chatbot works properly.
Yes. Sidetalk encrypts all transmitted data and stores each customer's data separately and securely.
It also operates in world-class data centers with 24/7 security systems.
Yes. Sidetalk is designed on a globally scalable architecture that can respond flexibly to sudden traffic growth.
With an enterprise-grade 99.99% availability target and database technology that handles 10,000 concurrent connections, it helps provide uninterrupted service.